Effective Date: September 19, 2025
Welcome to Piano N Chill. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing our website or purchasing tickets, you agree to the terms outlined in this policy.
1. Information We Collect
When you interact with our website or attend our events, we may collect:
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Personal Information: Full name, email address, phone number, billing details, and other contact information when you purchase tickets or register.
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Payment Information: Processed securely through third-party payment providers (we do not store your full credit card details).
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Event Media: Photos, videos, and other recordings taken during events may feature attendees.
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Technical Information: IP address, browser type, device information, and cookies for analytics and site functionality.
2. How We Use Your Information
We use the information collected for purposes such as:
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Processing ticket purchases and event registrations.
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Communicating updates, confirmations, and event-related information.
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Enhancing website functionality and user experience.
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Marketing and promotional purposes (e.g., sharing event media on our website, social media, or future campaigns).
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Compliance with legal obligations.
3. Event Media and Publicity
By attending Piano N Chill events, you acknowledge and agree that:
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Photos, videos, and other media may be captured during events.
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Such media may be published on our website, social media channels, or used for promotional purposes.
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If you do not wish to appear in event media, please notify us in advance at pianonchillhtx@gmail.com, and we will make reasonable efforts to accommodate your request.
4. Sharing of Information
We respect your privacy and will not sell your information. However, we may share information with:
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Service Providers (payment processors, email services, analytics tools) to help us operate effectively.
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Legal Authorities if required to comply with law, regulation, or to protect our rights and safety.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no online transmission or storage system is 100% secure.
6. Your Rights
You have the right to:
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Request access to the personal information we hold about you.
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Request corrections or updates to your information.
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Request deletion of your personal information (subject to legal and contractual limitations).
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Opt-out of marketing emails by using the unsubscribe link in our communications.
7. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve functionality and analyze usage. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., payment gateways, social media). We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
pianonchillhtx@gmail.com
Houston, Texas, USA